10bet is a traditional online bookmaker offering a full range of sports and markets both pre-match and in play for desktops and mobile devices, allied to bonuses and promotions for new and existing customers. However, in the customer support test 10bet placed last regarding availability and helpfulness of the customer support .
The purpose of this review is to instruct bettors about 10bet and how to use the services they offer to best effect. In order to use the online bookmaker’s products a new account should be created using the 10bet bonus code. New customers are entitled to a 50% welcome bonus up to £200 based on the first deposit with the bonus code. For more information please refer to the Bonuses and Conditions section below.
|Bonus amount||Up to £200|
|Offer Type||Real Cash|
|Turnover Requirement||1 + 5|
|Odds Requirement||1.6 (3/5)|
|Time limit||90 days|
Referrer code verified on 24th of October 2017.
10bet offers a bonus to new customers when they make an initial deposit. The maximum amount that can be credited for this is £200, the bonus is 50% of your deposit. In order to receive betting funds customers must stake five times the total of the initial deposit and bonus. This amount has to be rolled over within 90 days of making the first deposit and all bets must be made at 1.60 or higher. Any individual bet cannot be more than half the total required stake to take advantage of this promotion. The offer is valid until December, 31st 2017.
The 10bet bonus is a up to £200 first deposit bonus that is claimed by opening a new account, making a deposit with the 10bet bonus code and rolling over the deposit to receive the bonus. However, there are several Terms and Conditions as follows:
In addition to the new account bonus 10bet has regular promotions for existing customers and at the time of writing these were:
With our bonus calculator, you can see exactly see how high your stakes have to be before you’re able to withdraw. Just fill in your deposit amount, bonus percentage (50 %) and the wager requirements (5):
1. To sign up with the 10bet referrer code, there is a procedure to follow when creating an account. Firstly copy the voucher code given here and click to the offer.
2. You will then be redirected to the 10bet website where the offer is stated. From there click on the green panel that includes the words: “Not a member? Join now!”
3. A pop up will appear where you have to enter your personal details, and choose currency, odds format etc. Fill in the information and then sign up.
4. Finally, the next step is to include the 10bet Referrer Code to ensure you receive the bonus. On top of this, you will need to deposit money to be able to claim the bonus.
10bet was founded in 2003, is based in London and is licensed and regulated by the UK Gambling Commission and the Curacoa Gambling Commission. The brand is one of the most reputable and trusted in the online sports betting industry. The company offers over 60,000 monthly sporting events using desktops or mobile devices. There is an excellent 10bet bonus for new customers and regular bonuses as an incentive to make deposits and bet after the account has not been used for a certain period. The betting offer includes more than 200 types of wager, 150+ soccer leagues and 100 plus markets for about 18,000 live events each month.
The betting menu on the left hand side of the Home page lists 30 sports. The list was constructed with the main betting sports of football, horse racing, basketball and tennis at the top followed by an alphabetical list of the 26 other sports from American football to winter sports.
Approximately 50% of bets are placed on football. This page shows several Top Leagues and an alphabetical list of All Leagues with 120 options including the main leagues in Europe, Asia and South America. When the review was undertaken there was no domestic football in Europe so there would be even more options during the regular season for the more obscure leagues across the continent. For a specific football match there are over 125 markets to bet on categorised by All, Main, Handicaps, Goals, Halves, Corners, Period, Specials and Cards.
The horse racing page includes betting on meetings in the UK and Ireland, international racing and future racing. For daily races a racecard includes the number, draw, colours, trainer and jockey, weight and age and the current and previous odds. Place terms are also displayed alongside the race distance, type of race and going at the track.
The basketball page is displayed showing top leagues of which there are six and 10 leagues in total. There are at least 20 markets for each match and ante post and outright betting. Within each fixture the main bets of spread, moneyline and totals are included for the match and each quarter and half. Spreads are expressed in full point or half points to eliminate the tie and returned stakes. Each betting page in the basketball section includes the league, teams and date and time.
The tennis page also displays the top leagues and all leagues which include current tournaments and ante post markets for the Grand Slams, Davis Cup and Fed Cup, for women and men. For each specific match there are 12 regular markets including the match winner and winner of the first set. The date and time is displayed but the time is not fixed as that is dependent on when the previous match on a court finished. Outright markets include the date, time, year and venue and place terms.
The minor sports include odds for the top leagues, all leagues and outright betting for the main future events. A top events menu option features the main betting opportunities of the day for football, tennis and horse racing. A bet search facility makes it easier to find a betting market by sport and team or player. Affiliate betting turnover is monitored using the 10bet referrer code.
10bet provides facilities to bet in play on a wide variety of sports and leagues from around the world. This service is accompanied by live results but the company point out that his information can be delayed and that customers must not make betting decisions purely based on the information on the 10bet screen.
Odds, start times and scores are provided as a guide and 10bet are reliant on other sources for this information. The most popular sports for live betting are football, basketball, baseball and tennis. A live bet diary displays live events for the current week and over the next few weeks. The live betting page also displays events with television coverage.
10bet’s main focus is sports betting but they do offer a casino option through a tab. The company offer several flash games and a Live Casino. The operator uses a company called Netent for its games both through the desktop website and on mobile.
The options include scratchcards, classic slots, video slots, table games and video poker games. There is also a jackpot table including a game called game Caribbean Stud Poker. The casino interface is available in 17 languages including some not normally found on similar websites.
Odds are displayed as fractional, American and decimal. The betting options are clear and the page has a distinctive colour format with a self-explanatory Betting Slip displaying the number of bets, stake and potential winnings. Once all the betting markets have been selected a “Place Bets” button must be clicked at which point bet limits appear..
A betting rules section explains the type of general bets such as single, accumulator and system bets and handicap, each-way and teaser wagers. There are detailed specific rules for each sport which list the types of bets and rules that will be applied in all conceivable circumstances. The betting rules are clear and unambiguous and comprehensively describe how bets will be settled.
Customers can bet with 10bet using any mobile device through the website at m.10bet.co.uk. The sports betting products can be instantly accessed through all the leading smartphones and tablets. The company offers multiple mobile deposit methods and the facilities to track transactions.
Customer can take advantage of all the website promotions using a mobile device in addition to some offers only available to 10bet Mobile. The full betting offer is available and Quick Response codes can be used to reach the website without entering the URL. The full security and banking features on the website can be accessed through the mobile option.
As with most online betting companies 10bet offers 24 hour customer support, seven days each week. They claim to quickly deal with queries and betting issues and aim to respond within 24 hours. The company can be contacted by a generic email address, fax and a UK Freephone number.
Customers can also complete a Contact Form which can be targeted to 10 specific areas within the support department. There is a large area to write a message to describe the relevant issue. The 10bet contact page also includes a prompt to send an email to the support team.
In our Bookmaker Customer Support Test,in which we picked 10 of the most influential bookmakers, 10bet placed last. This unfortunate result is due to a couple of reasons. While we were conducting the test 10bet was suffering a technical problem with live chat that they seemed to be trying to hide. This caused the loss of a lot of points for response time on chat. When we actually could establish contact we had to wait a long time to get the response and the answers themselves were, in most instances, unhelpful.
Deposits can be made using popular credit and debit cards and payment services, specifically Visa, MasterCard, Visa Electron, Skrill, Neteller, ecoPayz, Solo, Maestro and by cheque. Process times are instant, there are no fees and minimum deposits of £10 to £25. Bank transfers take 1-2 working days but it can take up to 30 days for the processing of cheques.
Withdrawals take 3-5 days for debit and credit cards, less for money transfer options and up to 30 days for cheques. Minimum withdrawals vary from £10 to £50 and there are no fees for any method.
10bet is an easy to use sportsbook offering an extensive range of the main betting sports and some that are more obscure. Within each sport the most popular leagues are covered in addition to many minor leagues. The site includes an effective live betting facility. New customers can take advantage of an attractive bonus but that is constrained by stringent conditions. Existing customers are offered promotions on a daily and monthly basis. Several popular and reputable options are available for banking.